Okay so real talk — when I first heard about the ASU Health Portal, I kind of ignored it. Like, who thinks about health stuff during the first week of school when you’re figuring out your schedule, your dorm room, and whether the dining hall pasta is edible? Nobody. But then midterm season hit, I got hit with a weird sinus thing, and suddenly I had zero idea how to get seen by a doctor without driving 30 minutes off campus.
That’s when I actually sat down and figured out the portal. And honestly? It’s way more useful than I gave it credit for.
What Even Is the ASU Health Portal?
It’s called the MyHealth Patient Portal, and it’s basically your one-stop digital space for managing anything health-related at Arizona State University. You don’t need to call anyone, sit on hold, or walk into a clinic hoping there’s an open slot.
Through the portal, you can schedule medical appointments online, handle all lab orders including STI testing, send and receive secure messages with your ASU Health Services provider, request prescription renewals, ask billing questions, access your medical records, and even upload your insurance card.
I mean… that’s a lot. Most people don’t even know half of that exists.
How to Log In (It’s Pretty Simple)
To get started, launch the MyHealth secure portal at asuportal.pointnclick.com, or access it from MyASU under Campus Services and find the MyHealth link. Hit the ASU Student button, and sign in using your ASUrite username and password. You’ll also need to enter your date of birth.
That’s it. No separate account to create, no weird verification loops. Just your regular ASU login. Which is kind of nice because the last thing a sick student needs is a forgotten password situation.
If you’re an ASU staff member, you can also use the ASU student login button once your account has been set up by ASU Health or Counseling Services. Non-ASU affiliates can request access credentials in person at any Health or Counseling location.
What Can You Actually Do on the Portal?
Book Appointments — Including Same-Day Ones
This is probably the most used feature. And honestly, it saves a lot of time.
ASU Health Services has four convenient locations across campuses, and same-day appointments are available. Students are strongly encouraged to schedule as early as possible each day since these slots fill up quickly.
So if you’re not feeling well on a Tuesday morning, you can hop on the portal right after waking up, grab a same-day slot, and be seen within a few hours. No guessing. No showing up and waiting an hour hoping they’ll squeeze you in.
Through the ASU Health Portal, you can schedule same-day appointments, contact a provider directly, and even schedule flu or COVID-19 vaccinations.
Mental Health Appointments Too
This one deserves its own section because a lot of students don’t realize it’s available.
Students can schedule counseling consultations through the My Health Portal, with slots available Monday through Friday. Initial consultation appointments typically last 20 to 30 minutes, and are offered either in person or through telehealth.
ASU Counseling Services also offers 24/7 Open Call and Open Chat options, with telehealth individual sessions available for students anywhere in the world, at any time of day or night.
So even if you’re studying abroad or home for break and something comes up, you’re not completely cut off from support. That’s actually a big deal.
Telehealth — For When You Don’t Want to Leave Your Apartment
Let’s be honest. Sometimes you feel awful and the last thing you want to do is put on shoes and drive somewhere.
Telehealth appointments through the portal are available to students who live in Arizona. It’s not available if you’re out of state at the time, which is a bit of a limitation — but for most of the school year when you’re on campus or nearby, it’s a really solid option for follow-ups, medication refills, and behavioral health check-ins.
Messaging Your Provider
This one doesn’t get talked about enough. If you have a quick question — like “is it okay to take this with my current prescription?” or “my symptoms are back, what should I do?” — you don’t need to make an appointment just for that.
The portal allows students to send and receive secure messages with their ASU Health Services providers and have round-the-clock access to their medical records.
It’s basically like texting your doctor, except it’s secure and actually goes to the right person.
The Doctors Here Are Legit
Some students I’ve talked to assumed campus health was like… basic. Just someone handing out Tylenol and telling you to drink water.
Not quite.
ASU has over 20 physicians and nurse practitioners who are board-certified across emergency medicine, family medicine, internal medicine, neurology, orthopedics, rheumatology, and sports medicine. ASU Counseling Services also offers confidential personal counseling and crisis services for students dealing with emotional concerns, adjustment problems, and other challenges that affect academic and personal goals.
And the connection to Mayo Clinic isn’t just a name-drop thing either. ASU Health Services is a member of the Mayo Clinic Care Network, which means the clinical standards here are tied to one of the most respected medical systems in the country.
Billing, Insurance, and the Stuff Nobody Tells You
Here’s the part that confuses a lot of people. Health stuff costs money, and navigating insurance as a student is genuinely confusing.
ASU accepts the Arizona Board of Regents student insurance through United Healthcare Student Resources, some private health insurance, or can charge your ASU account directly.
If you need to update your insurance info, you can do that right inside the portal. You’ll find the Insurance Card Link after logging in, and from there you can add the front and back of your card, verify the images, and save it.
One thing to keep in mind — if you don’t show up for a scheduled appointment, no-show fees range from $40 for most visits to $50 for specialist visits. So if you book something and your plans change, cancel it early.
Also Read: RubMD Review
A Few Things the Portal Can’t Do (Yet)
It’s not perfect. Telehealth is limited to Arizona residents at the time of the appointment, so if you’re back home out of state and need to see someone, you’ll need to look for options locally. Also, if you’re dealing with a complex specialist referral, those typically happen off-campus — a provider at any campus location can help initiate that referral process.
And for true medical emergencies? Don’t use the portal. Call 911 for medical emergencies. For mental health emergencies, the ASU crisis hotline is available at 480-921-1006. To reach an on-call provider about an urgent medical concern after hours, call 480-965-3349 and press option 1.
So Should You Set It Up Before You Actually Need It?
Yes. 100%. Do it now, not when you’re running a fever and can barely think straight.
Logging into the ASU Health Portal when you’re already healthy means you know exactly where everything is when something comes up. You can verify your insurance is loaded, confirm your records are in there, and even just poke around to see what services exist. Because there’s a decent chance you didn’t know about half of what’s available to you.
College health isn’t just about sick visits. It’s prescriptions, mental health support, women’s health, sports medicine, lab work, billing questions — all of it lives in one place. And it’s genuinely there for you to use.
FAQs
Q: Do I need to create a separate account for the ASU Health Portal?
No. You log in with your existing ASUrite username and password — the same one you use for everything else at ASU.
Q: Can I use the portal for mental health appointments?
Yes. You can schedule counseling consultations through the portal Monday through Friday, and same-day crisis support is available through Open Call and Open Chat around the clock.
Q: What if I don’t have ASU’s student insurance?
You can still be seen. ASU accepts private insurance and also has self-pay options. Talk to the billing office or check the portal for more details about your specific situation.
Q: Is telehealth available if I’m out of state?
Not for medical appointments — telehealth through the portal is only available to students currently in Arizona. Counseling open chat and call services are available globally though.
Q: What happens if I miss an appointment I booked through the portal?
There’s a no-show fee, typically $40 for regular visits. Cancel ahead of time if your plans change.
Q: Can I refill my prescription through the portal?
Yes. You can send a renewal request to your provider directly through the secure messaging feature.
